Frequently Asked Questions

There are different repair procedures and techniques for different types of timber floor products.

In a nut shell though there is generally a repair that can be completed on all types of timber floors which includes;

• Solid timber, parquetry, decking, engineered flooring, bamboo, vinyl plank, laminate, hybrid

Pricing will vary according to the size and type of the repair and floor. Visit our sections of repairs, rejuvenation, and restorations for more detail but as a guide

• Timber floor repairs from $250
• Timber floor Deep Clean maintenance procedures from $300
• Timber Floor full restorations from $49m2

Some timber floor repairs can be completed in just an hour or two whilst others may take up to a full day. It will all depend on how many and the size scratches to get a feel for how long it will take.

Floor deep cleans and refreshers generally take a minimum of 2 hours whilst a full floor restoration will take multiple days for boards replacements, sanding and applying a new coating system.

The condition of your floor will determine just what is required to bring it back up to an as new look.

• If your floor coating is still generally in good condition but just looking a little dull then a deep clean and refresher coat is all that’s needed
• If you floor has some minor scratches then a light sand and a full top coat is more appropriate
• If your floor is showing significant signs of wear and tear such as large scratches and or areas that have worn through to bare timber then a full re-sand and new coating system is more likely to be required

Different materials are used for different types of repairs. Each repair is assessed by our technician to decide what is required from a combination of colour matched putties, lacquers and repair pens. In most circumstances, a repair can be completed within 2 to 3 hours and is then suitable for walking on straight away

There are two levels of rejuvenation

• A simple rejuvenation involves just a deep clean followed by the application of a refresher coat which is suitable to walk on within just 6 hours
• A complex rejuvenation involves a light sand of your floor followed by the application of a full-strength coating of product matching the existing floor. Generally, a floor needs a full 24 hours before it can be walked on after this type of application

A Full floor restoration is a significant undertaking and requires all furniture to be removed from your floor. To complete a full restoration will take several days as it involves sanding the existing coating off the floor back to bare timber and applying 3 coats (1 sealer and 2 top coats) of your preferred coating system over the newly sanded floor. With a full re-sand like this, you can choose to change your coating system to better align to your preferences.

Some timber floor repairs will be almost perfect where as in some circumstances that ability to complete a perfect repair is not realistic. Before agreeing to the repair, it is important you have a discussion with your repair technician as to how good the final repair will look. As a guide, Timber floor Doctor will only undertake repairs that improve the presentation to a level that the scratch cannot be seen from a normal standing position.

Once your timber floor has been returned to its best presentation, it is important to look after it and keep it looking good. (Then you don’t need us to visit quite so often ?)

Repaired timber floors can be “lived on” virtually as soon as the repair has been completed.

Rejuvenated or Restored timber floors can be walked on once the final coat is dry (around 12 hours after coating) but full curing of the coating (hardening) will not occur for approximately 14 days and rugs should be not laid on the floor until after this period. In addition, the feet of all furniture must have felt pads or protectors applied. Heavy items of furniture need to be carefully positioned without dragging. Curtains or blinds should be used to protect floor areas from intense sunlight, whilst door mats are an effective means of trapping grit which can scratch floor surfaces.

A regular cleaning program ensures that your floor remains in good condition. Anti-static mops are effective for collecting dust and grit, as are vacuum cleaners with appropriate attachments. Damp mopping approximately every 2 weeks provides an effective clean and when carried out with the recommended mild cleaners, will not harm the floor. Under no circumstances should steam mops be used on timber floors.

The timber floor doctor has evolved out of many years experience in understanding timber floors and how to look after them. This combined with the arrival of new and exciting products specifically designed for timber floors provides the ideal recipe to get your floor presenting at its absolute best;

• High quality products, specifically designed for timber floors
• Fully trained repair technicians
• The Timber Floor Doctor quality repair guarantee

We understand all the intricacies of timber floor repairs and maintenance because we specialise in them. Our knowledge allows you to feel confident you are getting the best possible result and the best value for money.

We certainly do. We can repair, rejuvenate and restore almost any timber deck.

The Timber Floor Doctor services all of the Perth metropolitan area from Yanchep to Mandurah and east to Mundaring.